Global Smart Hands Launches

Alongside launching our UK Smart Hands service back in 2020, aimed at providing home users and businesses with emergency or pre-planned onsite assistance, Keyboard Knights have now launched its global Smart Hands service for those looking for support with business offices Worldwide.

Global Smart Hands Service

The concept behind the Smart Hands service is simple. We want to make it easy for home users and businesses to find qualified and reputable IT specialists that can assist them with emergency or onsite support.

How it works for consumers

If you’re looking for urgent onsite support or don’t want lengthy IT contracts with a managed service provider, our Smart Hands service provides ad-hoc support when and wherever you need it. You can check our Smart Hands coverage checker for UK assistance.

For those looking for IT assistance further afield, you can use our Global Smart Hands service. We currently cover the following areas (click each continent to reveal each location):

How it works for suppliers

We encourage IT professionals that can deliver onsite IT support outside the UK to create a profile on our website. Once a profile is submitted, we will review it and once approved you’ll be added to our network of IT professionals.

Further information on this can be found in our Smart Hands Terms and Conditions. There is no fee for joining or being a part of this service, we will provide all of the technology and we will pay you for your time spent as per the Terms and Conditions.


We’re particularly looking for IT support individuals with: –

    • Experience in providing IT support (ideally first or second line).
    • IT experts with credentials that demonstrate their competence and skillset.
    • Professionals that can provide value for money and demonstrate honesty and integrity to our customers and Keyboard Knights.
    • Ability to communicate at all levels and explain complex solutions into an understandable non-technical format where required.

Getting Started to become a Smart Hands Operative

If this sounds like you and you meet the requirements, create your Global Smart Hands profile today.