Operative Details
  • Personal Bio: Established in Tokyo in 1997, We have been the go-to IT service provider for many foreign based corporations with presence throughout all regions in Japan for Third Party Maintenance, Office IT Support, Help Desk, IMAC and ITAD projects. With its bilingual support capability and 24x7x4 SLA capability in central Tokyo and Osaka, Emissary caters for all business needs when it comes to IT support. Major brands supported include IBM, HP, DELL, Apple, Fujitsu, NEC, Sun, Cisco, Juniper, Brocade, NetApp, EMC, Ciena, Poly, and more.

  • Services Offered: Commercial Premises, Server Build & Comms Room, Networks & Comms Room, Audio Visual

  • Locations Covered: Japan, Osaka

  • Rate Card: Subject to current exchange rates:

    Dispatch Fees: One off per job
    Business Hours (09:00 - 18:00) M-F: $120/£100 Field Engineer
    Early and Out of Hours (07:00-09:00/18:00 - 21:00) M-F: $180/£145/Field Engineer
    Late Hours (22:00-07:00) and Weekend/Holiday: $240/£195 Field Engineer

    Hourly Rates: Engineer Rates minimum 2 Hours
    Business Hours (09:00 - 18:00) M-F: $160/£130/hour, minimum 2 hours
    Early and Out of Hours (07:00-09:00/18:00 - 21:00) M-F: $235/£190/hour, minimum 2 hours
    Late Hours (22:00-07:00) and Weekend/Holiday: $315/£255/hour, minimum 2 hours

    Travel Rates: The travel rate applies to locations over 25km of driving distance from our office either in Nakano, Tokyo, or Yodogawa, Osaka. For locations within 25km driving distance, this charge will not apply.
    Business Hours (09:00 - 18:00) M-F: $120/£95 Field Engineer/Hour
    Early and Out of Hours (07:00-09:00/18:00 - 21:00) M-F: $180/£145 Field Engineer/Hour
    Late Hours (22:00-07:00) and Weekend/Holiday: $240/£195 Field Engineer/Hour

  • Availability: 2 hours fixed, 4 hours fixed, 6 hours fixed, 8 hours fixed

Base Location
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